Digital Journal

Workplace Culture – The Number One Skill You and Your People Need

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Are you worried about the downward trajectory of your profit resulting from poor customer relations? Why have your employees not been able to produce the expected turnover? 

Are you struggling to trace the root causes preventing your organisation from operating at its best? 

The cause of these concerns is mostly likely your workplace culture, and the absence of effective leadership.

Having helped over 150+ successful CEOs and companies embed leading behaviours, CEO of Metattude, David Deane-Spread, outlines the 4 most effective ways to build a great workplace culture through successful leadership below.

1: Strengthen the foundation of leadership attitude and behaviour

This is something many organisations fail to correctly implement. Leaders need to lead by example, not by dictatorship.   All dictators do immense damage before they are stripped of their position, whether in commerce or politics. The attitude and behaviour of the leaders determines the attitude and behaviour of their people.

Effective leaders continually work on their leadership skills, and take the time to understand their people and their roles. You can better achieve your organisational goals by enhancing employee leadership skills at every level. Whether in the form of coaching, professional development days, or round table discussion, every employee benefits from organisations placing importance upon leadership development. 

The organisation in turn can benefit from reduced turnover rates and subsequent costs, and more employees with strengthened decision-making and project management skills. The quality of the entire leadership cohort attitude and behaviour determines the culture. Your attitude shapes your outcomes. The same can be said in regards to the attitude an organisation adopts when confronting problems. 

The organisation’s attitude is its culture! Attitudinal Competence has shown to have not only a great impact on your organisation’s culture and personal growth of employees, but their satisfaction levels as well. Attitudinal Competence has a direct impact on behaviour, including leadership behaviour.

2: Address the ambiguities 

When leaders do not address doubts, uncertainties or misalignment, then performance and trust diminishes. The most likely root cause of the ambiguities is a lack of leadership alignment at depth.

The cumulative effect being productivity and morale decrease. The primary step to remedy the situation is to ensure deep alignment throughout the leadership cohort, from frontline to senior leadership. 

A deep leadership alignment of company values, objectives and goals is vital to any great working environment. A leadership team that can reinforce positive values while simultaneously holding people accountable to objectives and key results is paramount. 

 3:  Delegate effectively

Assuming your people are competent, the manner in which work is delegated will have a massive impact on project success or failure. Ineffective delegation is a major cause of task or project failure, rework, cost over-run, and broken deadlines. Everyone, not just supervisors and leaders must understand the company’s delegation framework.

Having everyone undertake and then adhere to a consistent complete delegation framework will make a rapid improvement in performance and productivity, as well as bolstering morale and improving the culture. There are economically viable programs available to have the whole business acquire delegation intelligence.

4: Effective Meetings

The majority of meetings conducted in organisations are dreadful to say the least, and are a major contributor to disengagement, wasted time and loss of productivity. Your organisation will require a range of meeting types and each will have their format, rules of conduct and actions and accountabilities.

It is crucial that your entire leadership cohort achieve alignment on those meeting formats and committee to their excellent execution. The positive difference it will make to your culture, performance and productivity will delight you.

Paying immediate attention to the above four areas: Attitudes and Behaviours; Leadership Alignment; Delegation and Meetings, will underpin significant improvement in culture, performance and productivity. It will diminish staff turnover, disengagement, cost over-run and client turnover.

About David Deane-Spread

A former commissioned officer with the Australian Defence Forces and covert operations leader in law enforcement, David has served as a Director in both public and private companies in Australia and overseas. His years of leadership experience in a variety of settings have enabled him to lead Metattude to be a sought-after leadership development organisation. To learn more about how David and Metattude can help your business, get in contact here.

Morris
Morris is a Technology enthusiast and a writer by night. He has been a part of eTrendy Stock for quite some time and he contributes knowledgeable news articles from the Technology niche.

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