The Power of Hands-On Customer Experience Strategy: An Inside Look at CX Collective and Ty Givens

Los angeles, United States, 23rd Feb 2023 – Customer experience has become a crucial aspect of business success in today’s fast-paced, highly competitive world. Companies are looking for ways to make a lasting impression on their customers and stand out from their competitors. This is where CX Collective comes in.

Founded by Ty Givens, CX Collective is a rare team of experts who build and transform customer experience for companies at various stages. With a passion for helping businesses succeed, Ty and his team offer strategic guidance and hands-on support to help businesses deliver exceptional customer experiences.

CX Collective has a proven track record of success. They have helped global companies like, The Honey Pot Co, Thrive Causemetics, The Detox Market and Ilia Beauty achieve their customer experience goals. It is no wonder that CX Collective has been named one of the top B2B Firms by Clutch for three consecutive years, the latest being 2022.

The team at CX Collective believes that customer experience is not just about delivering excellent service but also about creating meaningful connections with customers. They take a holistic approach to customer experience, looking at every touchpoint that a customer has with a company, from the initial contact to post-purchase follow-up. This enables CX Collective to deliver customized solutions that truly resonate with customers and leave a lasting impression.

One of the biggest challenges that CX Collective faced was identifying the right clients and scaling their team. Ty and her team have overcome these challenges by seeking funded, stealth startups and transforming businesses that would benefit the most from their services. Additionally, they have learned to identify where they -can help and – are very specific about it, ensuring that team members are working on tasks that they are truly great at.

As a thought leader in the customer experience industry, Ty Givens has a wealth of wisdom to share with others. She believes that hitting rock bottom doesn’t make you a failure, but staying there does. This is why he encourages businesses to continuously innovate and strive for excellence in their customer experience efforts.
 

CX Collective is on a mission to become the go-to for startups that are looking to scale and a hub of learning for other customer experience leaders. In a few years, Ty Givens and -herteam hope that CX Collective will be recognized as a thought leader in the customer experience industry, delivering exceptional customer experiences for businesses worldwide.

For more information on CX Collective and its services, visit their website at www.cxcollective.com. Follow them on Instagram www.instagram.cx.collective or Facebook at www.facebook.com/cxcollective.la/

Media Contact

Organization: CX Collective

Contact Person: Ty Givens

Email: [email protected]

Website: https://cxcollective.com

City: Los angeles

Country: United States

Release Id: 2302232593

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