When you realise you don’t have the bandwidth for your digital marketing, the first step is to either hire a team or outsource to a reliable agency. If you’re determined with the second option, there’s a lot involved to arrive at the right choice.
Of course, marketing and brand communications are not a child’s play; you can only entrust these core functions to a team of seasoned specialists who know what they’re doing and they put in their best efforts to achieve your goals.
But navigating the marketing landscape can be overwhelming, especially if you’re unfamiliar with the various agencies and their specialties. This blog will help you narrow down your search for your ideal partner agency in digital marketing.
Types of Digital Marketing Agencies: Which One is Right for You?
There’s no one-size fits all agency or company that will be great for every business. Some might be offering lesser specialisations and some may have years of experience to help you out. Here are some types of agencies you can look out for:
1. Digital Marketing Agency: Also known as a 360 degree marketing powerhouse, a digital marketing agency has experts in inbound marketing. These experts use a blend of online channels such as websites, blogs, email, and social media to reach your target audience.
Marketing agencies usually focus on omnichannel approach, where they can target maximum customers across all platforms. Unlike traditional marketing agencies that focus on TV ads, pamphlets and billboards, they primarily specialise in online strategies.
They may also offer strategies, including generating online, organic traffic.
If you have an ecommerce website, agencies may also recommend to use their content marketing and SEO services for better visibility and sales.
While results like high organic traffic and sales take time (which could be 7-8 months or more), partnering with an digital marketing agency agency seems to be a sustainable approach for long run.
2. Full-Service Digital Marketing Agency: Want a one-stop shop for all your online marketing needs? A full-service agency in digital marketing will be your be-all and end-all for 360 degree marketing operations.
From lead nurturing campaigns to revamping your website, a full service agency will provide you with the technical expertise as well as a viable strategy for your business.
While you do find the perfect full-service agency, note that it will be an extension to your marketing team, and not a way to replace it.
3. SEO Agency: Although similar to a digital marketing agency, their focus mainly lies on search engine optimization (SEO), so you could rank higher on search engine pages and gain more visibility over the time. That visibility could translate to clicks, visits, and conversions.
The real operations of an SEO agency include conducting keyword research, auditing your website and backlinks, checking for optimised content and metadata, and finally analysing the impact of all activities done so far.
The motive is to push your visibility using ethical SEO practices so you get more real estate on first search engine page and stand tall among your competitors.
4. Paid Search (PPC) Agency: These agencies are into paid marketing campaigns for online channels (not only Google Ads!) PPC agencies focus on generating website traffic through paid advertising.
Now, they can provide assistance in creating click-worthy, keyword-rich ads while adhering to platform best practices.
Platforms such as Meta (Facebook and Instagram), X, YouTube, and Google Ads are some of the most prominent ones when it comes to publishing ads online.
5. Social Media Agency: Social media companies NZ are all about helping you improve your social game. The real purpose of social media is to ingrain trust in your existing users and potential buyers — so most activities happening on social media are centred around customer engagement and brand messaging rather than selling.
So, when it comes to social platforms like Meta, YouTube or other platforms, social media marketing agencies execute campaigns for your brand by researching your target audience, planning out the content, and pro-actively managing your campaigns.
Social media marketing activities are not limited to posting alone. They also include maintaining necessary hygiene checks and auditing customer interaction; such as addressing customers’ concerns on platforms. If need be, they can also get on top of influencer marketing to expand your reach.
6. Web Design Agency: A web design agency specialises in designing and creating websites that represent your brand with quality design and compelling content, while implementing SEO best practices, for maximum results.
These agencies build customised and optimised websites or web pages for your business. Whether it’s a brand new website, a redesign, or a smaller project, they handle the look, feel, and functionality of your website or mobile application.
You can expect (UX) & (UI) design, web development, hosting support and more from a web design agency in Auckland.
7. Digital Marketing Consultant: These are independent professionals, either owning an agency or providing services on cost per project basis.
Depending on the years of experience, a qualified marketing consultant possesses has a lot to offer when it comes to analysing your online presence. They could offer their support in analysing your current strategy, identifying weaknesses, and recommending actionable improvements to see quantifiable results.
So, partnering with consultants could be a great approach when you need a second opinion on your already-running campaigns or you need to infuse some life into your strategy.
Like legal advisors, they can help you with organising BAU’s or business-as-usual tasks (routine work) and also work on the bigger picture.
Why Partner with a Digital Marketing Agency?
The right digital marketing agency believes in the power of collaboration. Here’s what you gain by working with a full-service digital marketing agency:
- Expertise: If there’s anyone who keeps abreast of the latest trends, best practices, and tools, it’s the digital marketing agencies. They bring the best of specialists under one roof, i.e. SEO experts, content designers, web developers and more.
- Increased Organic Traffic: Attract more qualified leads through effective inbound marketing strategies employed by skilled agency professionals.
- Sales-Ready Leads: Agencies understand your business goals, target audience, and sales funnel. They leverage various tactics to move leads towards conversion.
- Boosted Brand Awareness: Get ahead of your competitors in terms of online reach by using an agency’s expertise in online brand promotion and customer relationship building.
- Comprehensive Marketing Support: They act as an extension of your marketing team, filling any gaps in expertise or resources.
Find YOUR Perfect Fit
Now, you may find the “perfect” agency during your hunt that may seem to check all the boxes. But how do you know if joining hands with them is going to impact your business in a good way?
Every agency you may want to partner with has a different way to go about your online presence; one may suggest content revamping, a few SEO tweaks here and there, or a complete website overhaul — some of which you may or may not need.
Hence, your first step would be to evaluate your in-house marketing capabilities and see what services you can outsource.
So, before finalising any contract, make sure you’re satisfied on all fronts. You could ask these questions to check if the agency you like is the best choice so far:
- Dedicated Account Manager: Will you have a designated point of contact within the agency?
- Team Size: Do they have an in-house team, or remote freelancers to handle your project?
- Communication Protocols: How often will you receive updates related to your project?
- Agency Size: How does your project size compare to their typical client engagements?
- Technology Stack: What online tools and software do they have? Which of these tools will they use for your project?
- Type of Projects: What’s their ideal client profile?
- Success Measurement: What KPIs do they follow? How do they define and communicate success through such KPIs?
- Expectations: What can you expect in the first few months or during the contract of collaboration?
- Pricing Structure: See if they charge outside the initial proposal, or different from what was promised.
- Producing Results that matter: Do they have any evidence-backed case studies or testimonials showing they’re the real deal?
- Reputation Check: Check for their reviews and ratings on Google My Business or other websites to be sure. See if they’re a thought leader or an emerging agency trying to make the cut out there.
Working with Us: Know the Difference
At The Tech Tales New Zealand, we take a data-driven approach, focusing on results and building long-term partnerships with our clients. Here’s what sets us apart:
- Customised Strategies: We have no templates or shortcuts to success; instead, we tailor our services to your unique needs and goals so your outputs are skewed. We always strive to showcase our innovation to your projects.
- Data Dogs: We value data above anything else. See how we utilise data analytics to constantly refine your campaigns and maximise your ROI.
- Transparent Communication: Expect regular reports and updates on your project from our side. When it comes to trust, we’re your team.
- Collaborative Spirit: We work closely with you as an extension of your team, ensuring your voice and vision are reflected in our strategies.
Interested in taking this forward? We’re here to guide you. Contact The Tech Tales today for a free consultation to discuss your business goals and how we can help you with your digital strategy.
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