By Introducing Alltegrio Custom Chatbot Development Services.
The use of chatbots has grown to the point where this technology is not just mainstream but the new norm. Therefore, any business that doesn’t want to lag behind the 90%+ of their competitors must use custom chatbot development services. However, such a rapid growth in demand also resulted in an issue where creating a chatbot is easy, but making it innovative, efficient, and precise is still a challenge.
Today, we talked with Oleg Goncharenko, CEO of Alltegrio, an AI development company with 12+ years of experience. Oleg has been a successful entrepreneur for over 25, 15 of those focusing on the tech industry. One of his main businesses is a service company currently making eight figures, and he is launching several more innovative tech projects.
According to Oleg, chatbots with varying levels of ‘self-awareness’ are the most common request from clients looking to integrate AI into their businesses. Therefore, Alltegrio, an AI-first business, has extensive experience creating these solutions with various features for different industries. Oleg himself explains Alltegrio’s mission like this:
‘Today, the tech is capable of accomplishing almost anything. All you need are the skills and creativity to use it to its utmost potential. That’s exactly what we do at Alltegrio.’
What’s the Story Behind the AI Development Company Alltegrio?
We asked Oleg why he decided to launch Alltegrio as a separate project from his tech service company and how he sees AI technology’s future in general. The answers were insightful regarding how he perceives tech businesses as CEO and approaches clients to foster meaningful long-term partnerships.
‘First of all, it’s important to understand that Alltegrio is not an exclusively chatbot development company. It’s an AI development company that can cover all the client’s AI, ML, and NLP technology needs. Chatbots themselves aren’t some capsule solutions that only use one specific brand of technology.
In fact, I’d say that ‘chatbot’ is a bit of a misleading term. People perceive it as some kind of single-purpose tool that answers questions for customer support or education, for example. However, most of these tools are powered by Machine Learning models and Data Science to analyze and learn from data. They also incorporate Natural Language Processing to actually interact with and understand humans. All in all, chatbots are tools that integrate a variety of technologies, and Alltegrio is a company that incorporates multiple AI and custom chatbot development services.
AI solutions are complex, and our AI chatbot development service is but one element of the whole that we offer. Artificial Intelligence is a fascinating and exceptionally potent technology. That’s exactly why I chose to launch Alltegrio as a separate entity. I wanted to build a business that would cover this huge scope of technology and become an expert in obtaining maximum value from the constantly evolving tech.’
What makes Alltegrio AI chatbot development services stand out?
According to Oleg, the main lesson he learned from over 15 years of running tech businesses is that no solution is ever simple. There is always a way to use technology to make something even better. And as tech evolves, those opportunities grow exponentially.
In the context of the Alltegrio AI chatbot development service, Oleg explains that their goal is to seek maximum value by combining various approaches. For instance, when an e-commerce client comes looking for a bot to answer their customers’ questions, the Alltegrio analytics team will look for ways to help them stand out. As an example, Oleg cites a case where they developed a solution that combined a bot, ChatGPT, and Computer Vision technology to analyze the customers’ selfies and generate personalized skincare recommendations based on that data.
‘A single-focus chatbots development company would just create a bot that will do the simple task of answering basic queries. However, our holistic approach to AI technologies enables Alltegrio to create solutions with a wider scope. These tools help our clients stand out in highly competitive markets and grow their revenues by over 20%.’
What is Alltegrio’s approach to custom chatbot development services?
Oleg says that in all his 25+ years as an entrepreneur, he hasn’t had two projects that are exactly the same. Even when clients want seemingly identical products, the solution will differ quite a bit to fit their unique needs, niches, and plans for future growth.
Therefore, Alltegrio’s approach to AI chatbot development service prioritizes customization and personalization. The team starts by analyzing the client’s business to understand their goals and processes. They also do comprehensive competitor research to identify opportunities for the client.
As an AI development company, Alltegrio employs tech experts proficient in a wide range of technologies and frameworks. They use this expertise to design custom solutions for every client, meeting their exact needs and helping maximize the value of their investment in AI.
According to Oleg, it’s safe to say that a chatbot developed by Alltegrio will be more than a bot and have the potential to scale and grow with your company.
Who can use chatbots developed by Alltegrio?
You rarely see a chatbot development company specializing in a single industry. These businesses usually focus on specific technologies. That’s because custom chatbot development services can benefit any business. Also, a bot for a logistics business will likely be built using the same programming languages and frameworks as a bot for an e-commerce store. This decision is made based on the features and tech requirements of the solution, not the industry specifically. Statistically, these solutions are now most often used by retail, finance, and entertainment businesses.
The Alltegrio portfolio demonstrates how this technology truly has no limits. They have chatbot development case studies for e-commerce, telecommunications, railway, and real estate businesses, just to name a few.
What kind of value a chatbot can bring to a business?
Custom chatbot development services allow creating extremely versatile tools. Therefore, they can bring value on many levels. Oleg shares some examples based on the history of Alltegrio’s clients:
- An e-commerce chatbot that processes customer queries, learns from historical records, and offers answers to basic queries allowed the client to reduce customer support response times by 40% and increase customer satisfaction by 25%.
- A chatbot with computer Vision functionality for selfie analysis and ChatGPT integration for generating recommendations increased customer engagement by 25% and conversions by 30%.
- An interactive chatbot with a visual avatar for a telecommunications company enhanced user experience and helped grow both engagement and satisfaction by over 20%.
In general, the main benefits of using chatbots are a boost to the overall operational efficiency and cost savings. The latter is easy to evaluate because business owners know exactly how much they can save by using an intelligent bot instead of outsourcing a call center. However, operational efficiency and productivity are harder to measure. It all boils down to how much you value your employees’ time and want to ensure they spend it on complex tasks. AI chatbot development service providers enable you to do it by automating routine processes that a machine can handle.
In conclusion, does every business benefit from partnering with a chatbot development company?
Oleg explained that industry and specialization do not affect whether a chatbot can bring value to a business. However, we wanted to know if this is true for any business. Here is what he had to say:
‘I would like to say that custom chatbot development services benefit everyone everywhere to the same extent. However, this won’t be a complete truth. The reality is such that, for example, small local businesses or family-owned farms likely don’t use the channels where they can implement this tech.
So, I’d say that if you are in the line of business where you interact with clients through digital means, you definitely should partner with a chatbot development company. However, if you run an enterprise where you don’t need to automate communications to any degree, an AI development company is the one you should contact for innovative business process upgrades.’
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