Exclusive Interview with Susan Sadolin, Founder and CEO of Innovation Lounges

Interviewer:Could you introduce yourself and tell us more about Innovation Lounges? 

Susan: Hello, my name is Susan Sadolin, and I am the founder and CEO of Innovation Lounges Marketplace. We’re a B2B marketplace that specializes in creating bespoke design solutions for the hospitality industry.

Interviewer: Can you tell us more about the services you provide?

Susan: We take a comprehensive and integrated approach to designing hotels, resorts and cruises that prioritize the guest experience above all else. We believe that designing a space that functions seamlessly is just as important as creating an atmosphere that is visually appealing and comfortable. 

To achieve this, we work closely with our clients’ teams to ensure that every aspect of the space is carefully considered and customized to meet their unique needs. We also use automation to help streamline the design process and ensure that every detail is accounted for. Our ultimate goal is to create spaces that not only meet, but exceed our guests’ expectations. We want every guest to leave with a lasting impression of their experience, and we believe that the key to achieving this is through a commitment to elevating the guest experience.

We’re confident that our holistic approach and focus on guest satisfaction sets us apart from others in the industry.

Interviewer: This is very  interesting to hear. Can you tell us more about your approach to design for yachts and cruises? 

Susan: We specialize in creating one-of-a-kind design solutions for yachts and cruises that are all about aesthetics and guest experience. But we don’t just stop there – we also ensure that our designs meet all the necessary maritime regulations to make sure that our clients’ vessels are safe and able to withstand even the harshest conditions. We’re committed to working closely with our clients to bring their visions to life. Whether it’s designing a brand new vessel from scratch or renovating an existing one, we put our extensive knowledge and expertise to work to create a peerless onboard experience for guests that truly enhances their overall experience.

And because we understand the unique challenges that come with designing for yachts and cruises, we’re able to leverage our knowledge of materials and regulations to make sure that every detail is carefully considered and customized to meet our clients’ unique needs.

Ultimately, our goal is to create design solutions that are both functional and aesthetically pleasing, and that prioritize the guest experience above all else.

Interviewer: It’s great to hear about your unique approach to design. Please, do tell us more about the Innovation Lounges platform! 

Susan: At Innovation Lounges, we’ve created a unique brand membership that’s all about showcasing the best and most innovative products and services to a highly targeted audience. 

By partnering with us, our brand members gain access to a highly engaged and targeted audience that helps drive leads and sales. Our physical lounges provide an opportunity for brand members to showcase their products in a real-world setting, while the online showroom allows them to reach a global audience.

We’re really proud of the success of our brand memberships. It’s a mutually beneficial partnership that allows us to offer our clients access to the very best products and services that enhance the guest experience, while also providing our brand members with a unique platform to showcase their offerings to a highly engaged audience. Some of our clients include Marriott, Hilton, Carnival and Seabourn. 

Interviewer:That’s impressive. So, what sets Innovation Lounges apart from other B2B marketplaces? 

Susan: We believe that both aesthetics and usability are equally important. That’s why we use automation to help streamline the design process and create bespoke solutions that truly exceed expectations. Our team works closely with our clients to make sure that every detail is just right, and that the spaces we design function seamlessly. We pride ourselves on having extensive knowledge of industry regulations and materials, which allows us to create spaces that are both beautiful and compliant.

But what really sets us apart from other B2B marketplaces is our unwavering focus on elevating the guest experience. We believe that every aspect of a space can have a huge impact on how guests feel and interact with their surroundings. That’s why we always strive to create spaces that leave a lasting impression on guests and truly exceed their expectations.

So whether we’re working on a hotel, resort, yacht, or any other type of space, our approach is always the same: we believe that every detail counts, and we work tirelessly to create spaces that are both functional and beautiful, and that truly enhances the guest experience.

Interviewer: It’s clear that you have a strong focus on sustainability. Can you tell us more about how you support sustainability and circularity? 

Susan: We’re committed to doing our part to reduce our impact on the environment through sustainable design practices. We’re constantly looking for ways to incorporate eco-friendly materials and designs into our projects to help minimize our carbon footprint. To achieve this, we try to use recycled materials wherever possible and prioritize the use of locally sourced materials to reduce transportation emissions and support local communities. We also aim to promote circularity by designing spaces that can be easily adapted and repurposed in the future.

One way we accomplish this is through the use of modular designs and materials that can be disassembled and reused, which helps to reduce waste and promote circularity. We believe that by taking a holistic approach to design, we can create spaces that are not only beautiful and functional, but also sustainable, leaving a positive impact on the environment and the communities we serve.

Our goal is to be at the forefront of sustainable hospitality design, constantly pushing the boundaries of what’s possible and finding new and innovative ways to reduce our impact on the planet. We believe that sustainable design is not just a trend, but a critical responsibility that we all share, and we’re committed to doing our part to create a better future for all.

Interviewer: Thank you so much for sharing all of this valuable information about Innovation Lounges, Susan. Before we end, is there anything else you would like to add?

Susan: Yes, I just want to emphasize that at Innovation Lounges, we’re passionate about creating spaces that elevate the guest experience above all else. We understand that every space has the potential to create a lasting impression on guests, and we’re committed to using our expertise and innovative design solutions to help our clients achieve their vision.

Whether it’s designing for hotels, resorts, yachts, or any other space, our focus on sustainability and circularity, combined with our extensive knowledge of industry regulations and materials, sets us apart from other B2B marketplaces. We’re constantly pushing the boundaries of what’s possible in hospitality design, and we’re excited to continue our mission of creating spaces that truly exceed expectations.

Thank you for having me today.